Let’s look at these steps in more detail.
- Analyze your workplace.
- Create a supportive environment.
- Offer communication and empathy training.
- Establish a clear workplace violence policy.
- Commit to a non-violent workplace.
- Train employees to recognize warning signs.
- Create an action plan, share it with employees, and practice.
- 1 How do you respond to workplace violence?
- 2 How do you deal with physical violence in the workplace?
- 3 What is the first step in managing workplace violence?
- 4 What is the first thing you should do if you experience or witness workplace violence?
- 5 How would you deal with a potentially violent situation?
- 6 What actions should you take if confronted by an aggressor?
- 7 What are the 7 elements of a workplace violence prevention program?
- 8 What are the 4 types of workplace violence?
- 9 What happens when you are assaulted at work?
- 10 What is a common measure for reducing workplace violence?
- 11 What should be included in a workplace violence policy?
- 12 What is the first step in resolving minor instances of harassment?
- 13 How do you deal with a potentially violent employee?
- 14 Which rules should be followed when there is a significant risk to personal safety in the workplace?
How do you respond to workplace violence?
The supervisor should follow these procedures:
- Call for assistance in assessing/responding, if needed.
- Avoid an audience when dealing with the employee.
- Remain calm, speaking slowly, softly, and clearly.
- Ask the employee to sit down; see if s/he is able to follow directions.
How do you deal with physical violence in the workplace?
enforce a zero-tolerance policy on all violent behaviour. encourage employees to report instances of violent behaviour to the company in a clearly outlined manner. provide training to help employees to learn how to de-escalate a violent scenario and the processes for early intervention and management.
What is the first step in managing workplace violence?
The first step in managing workplace violence is conducting a risk assessment.
What is the first thing you should do if you experience or witness workplace violence?
Ask employees about their experiences, and whether they are concerned for themselves or others. Review any incidents of violence by consulting existing incident reports, first aid records, and health and safety committee records. Determine whether your workplace has any of the risk factors associated with violence.
How would you deal with a potentially violent situation?
7 Tips for Defusing Violent Situations
- Situational awareness. First, check yourself: your emotional state is your choice.
- Take care with your words. Resist the urge to say: ”Calm down.
- Acknowledge the problem.
- Be a great listener.
- Be empathetic.
- Use silence.
- Give choices.
What actions should you take if confronted by an aggressor?
Personnel should be instructed to:
- Call 9-1-1 when safe to do so.
- Have an escape route and plan in mind that takes them as far away from the attacker(s) as possible.
- Evacuate regardless of whether others agree to follow or remain.
- Leave belongings behind.
- Help others escape if possible.
What are the 7 elements of a workplace violence prevention program?
(1) Management commitment and employee participation, (2) Worksite analysis, (3) Hazard prevention and control, (4) Safety and health training, and (5) Recordkeeping and program evaluation.
What are the 4 types of workplace violence?
Types of Workplace Violence
- Type 1: Criminal Intent.
- Type 2: Customer/Client.
- Type 3: Worker-on-Worker.
- Type 4: Personal Relationship.
What happens when you are assaulted at work?
Assault in the workplace is not only a crime; it also results in civil liability for employers and employees. But if it’s a sincere, believable threat of physical violence, it may be assault or a criminal threat and could result in an arrest, a civil lawsuit, and other repercussions.
What is a common measure for reducing workplace violence?
The first step toward preventing workplace violence is to create policies for employees that outline what is acceptable behavior and what is not. These policies can include the most common types of workplace violence, non-discrimination, racial or sexual harassment, drug and alcohol use, and safety procedures.
What should be included in a workplace violence policy?
Ensure that employees who report or experience workplace violence will not experience retaliation of any kind. Encourage employees to promptly report incidents and suggest ways to reduce or eliminate risks. Conduct and/or provide training and education to employees regarding potential workplace violence incidents.
What is the first step in resolving minor instances of harassment?
- investigate any incident of harassment or violence.
- take action to address the incident.
- prevent it from happening again.
- prepare an investigation report outlining the circumstances of the incident and the corrective action.
How do you deal with a potentially violent employee?
Collect information on the person and assess how he will be let go and what the possible outcomes will be. Control, contain and stabilize the situation. Address any immediate security concerns. Exit the employee from the workplace, on good terms if possible.
Which rules should be followed when there is a significant risk to personal safety in the workplace?
Fix the problem
- 1 Eliminate the hazard. Remove it completely from your workplace.
- 2 Substitute the hazard. Replace it with a safer alternative.
- 3 Isolate the hazard. Keep it away from workers as much as possible.
- 4 Use engineering controls.
- 5 Use administrative controls.
- 6 Use personal protective equipment (PPE)